Tacky and tasteless. Asked for payment up front while were 150 miles out by car (we didn't know this when we started out on our trip) At graveside in front of priest even, claimed that casket was cheaper veneer version than used for another family member although the funeral home that embalmed the deceased cited model numbers were exact and the price had not changed in 9 years (that means Henney overcharged us 9 years ago). Would NEVER recommend this group. - (Karen Browne)
Nastiest funeral home I have EVER been in my entire life in 2009! No AC and the smell of the body from the back room was horrible. It was so nasty that most of the family had to stay outside. I've heard it opened up again in 2011, but, I never plan to enter that place EVER again. Nasty, Nasty. I can't even give it 1 star. - (NoName)
My deepest sympathy to the family of John Jay Schnurer. My heart goes out to the family. I will always remember John Jay with his big smile and always funny whenever he came to the house to see my kids, Dino, Fabio, Andrea and Lisa. He is gone too soon, but God bless him and my prayers are with you. Love from all the Goglia family. - (Mara Goglia Milani)
I will forever be thanking for this funeral home. When my dad passed suddenly. I had no idea what i was doing. I called this funeral home and Peter helped me in every which way possible. He made things just a little bit easier for me. At such a difficult time! - (Sabrina)
The Kubina Yuhasz Wasco Boardman Chapel arranged the funeral for my father, George Chuey. They were professional, kind, thorough and understanding. They walked us through all the details, handled everything beautifully and were wonderful during this difficult time. Thank you to the Kubina Yuhasz Wasco funeral home for all your great work! - (Cindy Chuey)
Laura Sussman is the most compassionate person. She has the most difficult job and yet she does it with great poise and all effortlessly. Laura knows her bussiness well and is incredible at her job. She was always available to talk and ask questions and took care of everything you asked her. She made you feel at ease and comfortable knowing that your loved one would be taken care of with the most tender loving care. I highly recommend Kraft-Sussman to everyone. - (Karen)
First this place is dated, I dont think it has been renovated since the 70's the furniture is filthy and it smells of Cigarretes. They switch the prices and place add ons in the middle of services. My Aunt was laid out in this place and I told my relatives to never use this place again. - (Dave)
This funeral home proudly serves American Terrorist! The owner, Peter Stefan, justifies his actions based on the fact that people such as Lee Harvey Oswald, Timothy McVeigh, and Ted Bundy received funerals as well. What Stefan forgets is that Tameraln Tsarnaev was not and American citizen. If you use this funeral home, you are supporting a business that supports terrorism! - (Erica Usher)
I LEARNED MY UNCLE ....MARVIN PARKS MEDLIN..OR SOMETIMES KNOW AS "COTY" PASSED AWAY AND WAS CREMATED AROUND APRIL 14 15 OR 16 2013 . HIS CHILDREN ARE DAVID AND CHERYL. I HAVE LOST CONTACT WITH THEM OVER THE YEARS AND DO NOT KNOW THERE PHONE NUMBERS OR ADDRESSES AFTER MOVING TO OROFINO ID. AL I KNOW IS HIS LAST ADDRESS WAS ON OROFINO CREEK RD THERE IN OROFINO. HIS SISTERS NAME WAS ANN (MY MOTHERINLAW) WHO LIVED IN MONROE NC....NOW DECEASED...AND ONE NAMED PEGGY WHO LIVES IN TEXAS-----IF YOU CAN GIVE ME ANY IMFORMATION AT ALL ON THIS MATTER I WOULD BE DEEPLY APPRECATIVE AS NONE OF HIS FAMILY IN NORTH CAROLINA KNOW WHAT HAPPEN OR HOW TO REACH HIS FAMILY. MY E-MAIL ADDRESS IS ....littlebitmoore1948@gmail.com---AND I DO NOT MIND YOU GIVING TO HIS FAMILY..AS WE WOULD LOVE TO HEAR FROM THEM.. PLEAS PASS OUR HEART FELT SORRY FOR THEIR LOSS. THANKS FOR YOUR HELP AND I HOPE TO HEAR A RESPONSE FROM YOU SOON YOURS TRULY GAYLE MOORE (MARRIED HIS NEPHEW..MIKE... IF THISD IS NOT THE RIGHT PLACE I WOULD APPRECIATE YOU FORWARDING ON TO THE PROPER ONE AS WE WOULD VERY MUCH LIKE TO HEAR FROM SOMEONE. THANK YOU AGAIN - (GAYLE MOORE)
Callous personnel, prayer cards with typographical errors that seemed to annoy them when we asked for them to correct it. Felt like they were in this business for the profit and no compassion whatsoever. - (Maureen)
Robinette Funeral Home handled the services for my father on Sunday. Pat, his family, and Johnny are professionals who add a personal and sincere touch. - (Gale Ferrell)
Every story has two sides. North may have theirs, but here is our family's. North's Funeral Home is NOT concerned with your family during your time of grief. Our loved one, Oscar Villalobos, passed away this past week. He prearranged for his final moments with North's. Unfortunately, his final arrangements and family were handled with less respect than I'm sure he felt would happen.
Apparently, every step of funeral arrangements must be made with North's for they will not guide nor assist the family unless it is paid for. The family's understanding of prearrangement did not meet the North's understanding. Please verify if all issues have been addressed: transportation of body, embalming, visitations, memorial service and certainly make sure that all these occur within their open hours otherwise it might get in the way of their evening plans.
Additionally, get everything in writing and always know who with you are talking. We called and spoke with Sandy North stating we were coming in from out of town and we had flowers being sent for Oscar. She told husband they would hold them. However; we found a note on their doors DO NOT leave anything for Oscar Villalobos. Family has not made arrangements. Then, when we asked about the flowers, Ms. North told my husband they never delivered. In fact, the florist was called and told to pick them up.
For a moment, let's forget the apparent lying and lack of respect. Let's say, we the family, did not make arrangements. A good business designed around service ( according to their sign, serving people for 100 years), you would think that a conversation would happen with the family to identify any shortcomings in arrangements. That they would insure all aspects were covered and a clear understanding of arrangements were made for both parties.
Instead, we were told the body was in too bad of condition, it would take too long to make him look right and we wouldn't be able to see him until the next day before cremation. They did nothing to ease the family's pain and give them one last opportunity to say goodbye to a father, a grandfather, a brother...a good man. By the way, the cosmetic work they did was good. Oscar looked very natural, very much at peace. Pretty good for a body that was in "pretty bad condition".
So, that is our side of this story. But, don't take our word for the service...ask anyone in Abilene. Ask the State School what their thoughts are of North's Funeral Home.
- (Dani Villalobos)
The worst place to deal with during this time. Its not worth all the headache, attitude and rudeness. Go somewhere more profrssional. You and your Loved one deserves better! - (Sally sur)