Ridgewood - Queens, New York
Even though it was an extremely difficult time for our family, our experience at Morton Funeral Home/Ridgewood Chapels, was extraordinary. From my first phone call with the Funeral Director, Mr. Lanza up to and including the morning at the gravesite, the Director was compassionate, professional and generated an outstanding example of what true customer service should be. Unfortunately, I did have experiences with other funeral homes during my lifetime, and they met my expectations to a degree, but I have never had such a pleasant and comfortable and dignified experience as I and my family did at the recent wake of our beloved, departed brother and uncle. Should you need these type of services, I would highly recommend Morton/Ridgewood Chapels. I would like to thank Mr. Lanza and his Staff for meeting and exceeding our expectations!
Posted: Oct 22, 2013
I have been to several viewings at this FH. I have been horrified at how bad the deceased looked. Whoever is preparing these bodies needs more experience/education. I was there this week for a viewing and the mother of the deceased was horrified by the appearance of her son. You are devasting families and friends by the bad prepartion of the bodies. Please do something about this. It is very sad,
Posted: Jul 19, 2012
Very dissatisfied with the service I received, ordered a headstone for my other was promised the headstone would be ready in 2 months which turned out to be 6 months, called several tea to inquire about headstone he would not answer or return my call had to go to his office and his secretary called him and he answered her call and he had a 101 excuses none acceptable, very dissatisfied.
Posted: Jun 09, 2014
this is the best funeral home around webster countyu
Posted: Aug 16, 2012
Dan I need to talk!
Posted: Nov 11, 2013