New Bedford, Massachusetts
My Aunt's service was July 3, at Rural Cemetary, at the spot her flatstone was going to be placed. All services were paid up front, but as of Jan, 2013, still no stone, Woman was very rude and insensitive, when I could finally get past their answering service, saying it was MY fault for not saying where the site was! Larry saw it, he was there! The woman said I had to call the stone engraver myself-wasn't that their job? Unpleasant experience, they just don't want to admit their mistake, I talked to other directors who agree with me, as does my attorney. Avoid this place, they just don't care...
Posted: Jan 09, 2013
We had a horrible experience with this funeral home. My parents bought lots there over 50 years ago when the cemetery and funeral home were one...Palms Memorial...but had since moved away. Trying to make arrangements with them to receive my dad's body and set up a grave side service were ridiculous. Unnecessary stress at a difficult time. Our local funeral director, who was handling the immediate details, was dumbfounded. We have one remaining plot for my mother but will not deal with them again! If I could give less than one star I would.
Posted: Nov 16, 2014
Sumter, South Carolina
My family is interested in getting a headstone on my mother and father grave. My mother is buried at ST.Johns my father at Mt.Pisgah
Posted: Apr 14, 2014
In reply to Joe Browne's complaint---Joe--We are sorry that you feel this way and understand your being upset. However, a funeral director can only advise a family on closing a casket. We cannot force a family to say yes to a closed casket. We are not ashamed of our work-we go farther than most would. We advise a family, but CANNOT force them to make a decision. We do what the family asks us to do after we have made our recommendations. We hope that your heart can rest in the fact that Tim is at peace.
Posted: Jul 12, 2012
I used this funeral home to purchase a head stone for my parents in MA. My parents always took in foster children. So they designed a head stone with children. Once everything was done it was shipped to the Cemetery in MA where I live.
Mr. Peterson was so easy to work with.
Posted: Oct 14, 2013