No attention to detail. Facility is old and worn. Caring and compassion lacking.
Posted: Aug 24, 2012
Jamaica - Queens, New York
This by far is one of the worst funeral home I had to deal with. The only day he was nice was when he came by to pick up my grandmother. After the contract was signed he was rude to my family and friends completely UNPROFESSIONAL. I would never EVER recommend this place to anyone and hope he loses business. It is a very difficult time when a family member passes and the people running this funeral home does NOT understand that. I truly hope people read this before choosing this funeral home.
Posted: Apr 05, 2015
Middletown, New York
My family has been going to Ingrassia funeral Home since my grandfather's passing in the early 80's. Anthony Ingrassia and his wife are wonderful people, very caring and helpful. We will use there services as long as my family lives in NY state.
Posted: Apr 21, 2014
OUTSTANDING SERVICE & TRULY FANTASTIC WORKMANSHIP
Posted: Sep 05, 2012
I cannot recommend this funeral home at all. The older gentleman who runs it has zero compassion. He talked about how he didn't like the job, couldn't wait to retire, showed off his new watch. The thing that really still bothers me is at the cemetery he was standing behind the navy guard handing me a flag with paperwork in hand, I don't remember the navy mans speech as I was being distracted by this sims guy leaning over his shoulder waiting for him to get done. The minute the guard handed me the flag and left there was this man handing me a flag holder and thanking me for my business. My daughter had broken down on my shoulder when the flag was presented, and I couldn't even comfort her because this guy was in such a rush to get out of there, I had to u hug my daughter to accept the paper work. Everyone noticed but because of the situation didn't intercede. It was appealing, and that's the memory Of my husbands service I'm stuck with.
I had to leave the room several times during the planning stage because of his insensitivity, and let my sister speak for me.
I looked a headstones there but was so mad at this man I decided to choose one later, and I'm glad I did. I went to wire grass memorial for the headstone and was quoted a price two and a half times cheaper and nicer then the one sims quoted me. I highly recommend speaking to wiregrass memorial before going to sims. They don't do the service but can tell you who is good or not.
Posted: May 25, 2015