Super and best wishes for the Paige family. V Hall
Posted: Nov 28, 2012
Colorado Springs, Colorado
We recently lost our mother due to complications after an unexpected surgery. What a shock! It was devastating. Anyone who has been through the loss of a loved one knows it is a daunting and overwhelming experience. We were all dreading the trip to the funeral home to start the process of putting mom to rest. However, Barb and the incredible staff at Swan-Law made the experience as painless as possible. The staff was professional, thoughtful and most of all genuine. Yes, guiding you through the process is their job. However, each person we dealt with was sincere, gentle and understanding.
The on-site reception room we opted to use after the memorial was perfect. It was so easy to have guests simply cross the hall to visit and share stories about mom. We were not pressured to use the room, it was simply offered. Barb also suggested a very modest menu that fit our needs perfectly.
My father is so happy with the service and attention we received, he plans on making pre-arrangements for his memorial with Swan-Law's pre-planning service. We shed plenty of tears planning mom's services, but were surprised to also share quite a few smiles and laughs at the same time. I would highly recommend using the Swan-Law for your funeral/memorial needs.
Posted: Feb 02, 2015
Baldwinsville, New York
This review is in regards to Gates Funeral Home. I would not recommend this funeral home as I am fighting with the director over his erroneous bill. I had my husband cremated with a short private service. He is billing me for a casket, embalming, etc. This man was more interested in talking about his daughter and her problems with her husband than he was arrangements for my husband. The day of the service I paid him the cremation fee he told me in front of a witness that he would revise the bill and send it to me. I have received a bill from him for a full funeral service which never took place.
Posted: Jun 23, 2012
Buffalo, New York
MY MOTHER, THE LATE FANNIE DIXON'S BODY WAS PREPARED AT THE ALFRED LEWIS MORTUARY, 968 JEFFERSON AVENUE, BUFFALO, NY. I DELIVERED THE OBITUARY TO MRS. SMITH ON 1/2/13 FOR THE NEWS RELEASE. THERE WAS NO OBITUARY SENT TO THE LOCAL NEWSPAPER, THE BUFFALO NEWS. THEY DID NOT AFFORD THE FAMILY THE CUSTOMARY PRE-REVIEW OF HER BODY BEFORE THE WAKE AND FUNERAL ON 1/4/13. UPON THE FAMILY'S ARRIVAL FOR THE WAKE AND SERVICE WE WERE ALL SHOCKED TO SEE THAT SHE BORE NO RESEMBLANCE TO HERSELF AT ALL. HER FACE PROTRUDED WITH AN OVER ABUNDANCE OF PACKING, THE RUBY RED LIPSTICK THEY HAD ON HER WAS ABNORMAL AND WE ARE STILL IN A STATE OF SHOCK AND ANGER OVER THIS. THE LAST LOOK WE HAD OF HER REMAINS WILL BE A VISION THAT WE WILL NOT AND CANNOT FORGET. ALL WHO ATTENDED HER SERVICE WERE ALARMED BY HOW THEY MADE MY MOTHER LOOK LIKE AN ENTIRELY DIFFERENT PERSON. WE WILL BE HAUNTED BY THIS SHOCKING MEMORY FOR THE REST OF OUR LIVES. WE CANNOT GET THIS HIDEOUS VISION OF OUR MOTHER OUT OF OUR MINDS!!! PLEASE RESPOND TO 10 ELTON PLACE, BUFFALO, NY 14208. NO EMAILS PLEASE!
Posted: Jan 10, 2013
Walter is the best that a friend can ever have and he really knows his stuff and how to make a person feel welcome and a part of the family
Posted: Jun 27, 2012