Ozone Park - Queens, New York
Owner was wonderful on the telephone
Posted: Nov 28, 2012
Whitestone, New York
My mom recently reposed at your Whitestone facility. Your personell showed kindness and attention to details and this was most appreciated. However, we feel that this home is in need of updating, cleaning and painting.
Thank you for the opportunity to express my concerns
Posted: Jan 29, 2013
Not very Happy with Raymond Funeral Home. Was subcontracted to do Date Cuttings for him . He still owes our Company $110.00 He will not return our phone calls, ignores us. You took the money for these date cuts and now cant pay us for the work we did. Shame on you. It's really sad that you up charge these grieving people for date cuts & then cant pay people for real work they do. You could at least return phone calls.... & state why you cant pay. I hope many people read this review and Don't Use Your Services. Beware ...........
Posted: Oct 14, 2015
How can you justify not having a web site? Terrible dis-service to your greiving families!
Posted: Feb 22, 2013
Medina, New York
On behalf of 8 daughters and a mother, we want to thank Coopers and Jake Hebdon for the wonderful, very professional services provided. Jake came to the house and picked up my father. From the minute he walked in the door he made my 80 year old very comfortable. We told her he was "Jake from State Farm", she knew that commercial well. Then I found out that I actually worked with his mother and had known all about his career change and adventures in his new career. From that point on he dealt very well addressing questions and answers to my mother instead of all the girls. He answered her questions in a way she understood. She was able to make her own decision with as much time as she needed. She chose cremation but, did not want the ashes at the service. He took our special pictures to the floral shop so flowers could be arranged around them. He also contacted the Veterans associations and set up the arrangements for the military service. He even took some calls throughout the couple days with last minute questions we each had. I am disabled and can not walk or stand for only a few minutes at a time. Cooper's have an elevator which makes it very convenient for anyone with ambulation difficulties. I was able to use a cane instead of a walker or wheelchair because of the elevator convenience. The room was large and our party fit in there nicely. We felt all together. Some funeral homes have 2 small rooms and the people in the back feel separated and blocked off. In those visual ability is poor as well as hearing what people are saying. We were told by a person in attendance that this was the best funeral they have attended. I agree, my 2 brother in laws were allowed to perform the service. The floral shop owner is a long time friend of my parents. Like I said, we appreciate everything they did to make this day easier for us and they succeeded. I would recommend Cooper's Funeral Home to anyone.
Posted: Feb 13, 2014