This was the first funeral home I had been to where I felt the funeral director was only interested in money. Small and not enough seats for everyone. He told me if I was going to stay that I needed to find a seat and sit. I informed him that there were not enough seats. He said there are 2. There were 20 of us standing. He tried to make the daughter of the deceased sit in the back. His "bed side manner" was terrible. He was rude and disrespectful. Telling everyone they needed to get to their cars after the service when they were paying their last respects. There were absolutely no one who lined up cars or even police to direct traffic going to the cemetary. He would speed up to 65 mph and many were left behind. They started the tent before everyone was there or even out of the cars. If you want a funeral home who appears to care for you, I do not recommend this Gerts Funeral Home in Brook, Indiana.
Posted: Mar 18, 2013
need to be careful of this Funeral home they cremated the wrong body and the general manager (Michael Rabara), is trying cover it up and put the blame on others,,the state has been inform nor they are under investigation,for a unlawful act..becareful of your family people,,they do wrong there...I know Iwork there!!!
Posted: Sep 11, 2013
Ozone Park - Queens, New York
I drove everyone in the office crazy by calling, asking questions, crying b/c of family issues & EVERYONE tolerated more than they should have. A very special thank you to Phil.
Posted: Jan 27, 2015
Jamaica - Queens, New York
This by far is one of the worst funeral home I had to deal with. The only day he was nice was when he came by to pick up my grandmother. After the contract was signed he was rude to my family and friends completely UNPROFESSIONAL. I would never EVER recommend this place to anyone and hope he loses business. It is a very difficult time when a family member passes and the people running this funeral home does NOT understand that. I truly hope people read this before choosing this funeral home.
Posted: Apr 05, 2015
both my parents services were held here and my parent's looked awesome.everything went perfect.
Posted: Jan 26, 2014