Rochester, New York
The Spronz family thanks you from the bottom of our hearts. During a difficult time the Harris family, especially Rick Jr., were absolutely wonderful, professional, compassionate, kind and considerate. We experienced some difficulties with the hospital, and I can't say enough about Rick for stepping up, taking charge, getting answers and helping us through the process. There is no place I would rather pay respects to our dear angel Emily Isabella more, than at Harris Funeral Home. When the time comes all our family will work with Harris and we recommend them above all others to everyone needing funeral arrangements.
Posted: Jan 16, 2016
Ridgewood - Queens, New York
Even though it was an extremely difficult time for our family, our experience at Morton Funeral Home/Ridgewood Chapels, was extraordinary. From my first phone call with the Funeral Director, Mr. Lanza up to and including the morning at the gravesite, the Director was compassionate, professional and generated an outstanding example of what true customer service should be. Unfortunately, I did have experiences with other funeral homes during my lifetime, and they met my expectations to a degree, but I have never had such a pleasant and comfortable and dignified experience as I and my family did at the recent wake of our beloved, departed brother and uncle. Should you need these type of services, I would highly recommend Morton/Ridgewood Chapels. I would like to thank Mr. Lanza and his Staff for meeting and exceeding our expectations!
Posted: Oct 22, 2013
02/23/13 at 11:00 am, Mr. Willam Creed was laid to rest in the Mount Comfort Cemetary. The weather was not perfect with a drizzling cold rain. Our family stood by Mr. Creed's grave site under a canopy that had been erected by your grounds keepers as well as metal folding chairs that had a cloth covering. Family members attempted to sit in the chairs only to discover they were completely saturated with water and the cloth covers have to be removed and the seats dried with kleenix. After sitting down water started to leak down on our family. I looked up and noticed not only was there a large tear in the canopy but you could see mud on the interior. Mr. Creed's casket was draped with an American flag which was also had water leaking on the top of it. I found this incident to be very disturbing by the lack of professionalism that was exhibited by your employees this day, Several of my family members are elderly and they got soaking wet. Mr. Creed was my uncle and Korean War veteran, the only professionals that did their duty this day was the Army Honor Guard and the Minister. My famly was insulted by the way your cemetary did not exercise due care to insure that their service would be made as comfortable as possible it is unexcusible to say the very least. My aunt had to pay $2300 for this service provided by your employees which is totally out of line for the quality of service provided.
Posted: Feb 24, 2013
Thanks to everyone at Virgil T Golden. Our WWII veteran father could not have been better taken care of. Cindy Buckner took care of all arrangements professionally and kindly. My family highly recommends. Thank you, Kare
Posted: Apr 02, 2014
Amazing, caring, considerate staff. Thank you for your service to our family. This was a very difficult time for us and helped us through it.
Posted: Nov 04, 2015