This was the first funeral home I had been to where I felt the funeral director was only interested in money. Small and not enough seats for everyone. He told me if I was going to stay that I needed to find a seat and sit. I informed him that there were not enough seats. He said there are 2. There were 20 of us standing. He tried to make the daughter of the deceased sit in the back. His "bed side manner" was terrible. He was rude and disrespectful. Telling everyone they needed to get to their cars after the service when they were paying their last respects. There were absolutely no one who lined up cars or even police to direct traffic going to the cemetary. He would speed up to 65 mph and many were left behind. They started the tent before everyone was there or even out of the cars. If you want a funeral home who appears to care for you, I do not recommend this Gerts Funeral Home in Brook, Indiana.
Posted: Mar 18, 2013
I have been to several viewings at this FH. I have been horrified at how bad the deceased looked. Whoever is preparing these bodies needs more experience/education. I was there this week for a viewing and the mother of the deceased was horrified by the appearance of her son. You are devasting families and friends by the bad prepartion of the bodies. Please do something about this. It is very sad,
Posted: Jul 19, 2012
Bronx, New York
I am son in law of marie plate who was buried by you, on her death certificate the soc. sec. is wrong information by irs. is 097 24 6443 should be 080 30 4235 should be changed.
Posted: Mar 29, 2012
Lola Howerton, is a pittiful excuse for a funeral director. She help to make my brothers funeral a total disaster. She never showed up at his grave side She continually made matters worse by discrespecting and being rude to several family members. THANKS YOU LOLA FOR MAKING A MY BROTHERS FUNERAL THE LAUGHING STOCK OF THE COMMUNITY.
Posted: Jun 28, 2013
Citrus Heights, California
I flew from out of state for my sisters funeral&found this place disgusting&dingy.Staff lacking any sympathy what so ever.Hope you people rest in peace at your own funeral home.
Posted: Jul 23, 2012