Massena, New York Funeral Homes

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Massena, New York Funeral Homes
100 N Main Street
Massena, New York 13662
(315) 769-3579
64 Andrews Street
Massena, New York 13662
(315) 769-3549

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Funeral Home Reviews
Ridgewood - Queens, New York
Even though it was an extremely difficult time for our family, our experience at Morton Funeral Home/Ridgewood Chapels, was extraordinary. From my first phone call with the Funeral Director, Mr. Lanza up to and including the morning at the gravesite, the Director was compassionate, professional and generated an outstanding example of what true customer service should be. Unfortunately, I did have experiences with other funeral homes during my lifetime, and they met my expectations to a degree, but I have never had such a pleasant and comfortable and dignified experience as I and my family did at the recent wake of our beloved, departed brother and uncle. Should you need these type of services, I would highly recommend Morton/Ridgewood Chapels. I would like to thank Mr. Lanza and his Staff for meeting and exceeding our expectations!
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Buffalo, New York
MY MOTHER, THE LATE FANNIE DIXON'S BODY WAS PREPARED AT THE ALFRED LEWIS MORTUARY, 968 JEFFERSON AVENUE, BUFFALO, NY. I DELIVERED THE OBITUARY TO MRS. SMITH ON 1/2/13 FOR THE NEWS RELEASE. THERE WAS NO OBITUARY SENT TO THE LOCAL NEWSPAPER, THE BUFFALO NEWS. THEY DID NOT AFFORD THE FAMILY THE CUSTOMARY PRE-REVIEW OF HER BODY BEFORE THE WAKE AND FUNERAL ON 1/4/13. UPON THE FAMILY'S ARRIVAL FOR THE WAKE AND SERVICE WE WERE ALL SHOCKED TO SEE THAT SHE BORE NO RESEMBLANCE TO HERSELF AT ALL. HER FACE PROTRUDED WITH AN OVER ABUNDANCE OF PACKING, THE RUBY RED LIPSTICK THEY HAD ON HER WAS ABNORMAL AND WE ARE STILL IN A STATE OF SHOCK AND ANGER OVER THIS. THE LAST LOOK WE HAD OF HER REMAINS WILL BE A VISION THAT WE WILL NOT AND CANNOT FORGET. ALL WHO ATTENDED HER SERVICE WERE ALARMED BY HOW THEY MADE MY MOTHER LOOK LIKE AN ENTIRELY DIFFERENT PERSON. WE WILL BE HAUNTED BY THIS SHOCKING MEMORY FOR THE REST OF OUR LIVES. WE CANNOT GET THIS HIDEOUS VISION OF OUR MOTHER OUT OF OUR MINDS!!! PLEASE RESPOND TO 10 ELTON PLACE, BUFFALO, NY 14208. NO EMAILS PLEASE!
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Ozone Park - Queens, New York
Owner was wonderful on the telephone
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Buffalo, New York
I feel that I must say that the Mertz Funeral Home staff must be the best and most dedicated in their field. During the last 6 months my family has lost both of our parents and an aunt who was vfery close to all of us. The staff at Metz took care of so many things and helped us with all of the details that they knew we would be unfamiliar with. They were great!
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Wantagh, New York
My family and I went to Charles J. O'Shea funeral home in Wantagh and were treated with the upmost respect from the initial phone call. My Grandmother was very sick, which worried us, but she looked fantastic. We gave them our most memorable pictures of her and they made a beautiful slideshow. During the visitation the staff was accommodating and always in sight if we needed anything. After church the limousine driver had coffee and rolls for us. These little touches made all the differences in our great time of loss.
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