Ridgewood - Queens, New York
Even though it was an extremely difficult time for our family, our experience at Morton Funeral Home/Ridgewood Chapels, was extraordinary. From my first phone call with the Funeral Director, Mr. Lanza up to and including the morning at the gravesite, the Director was compassionate, professional and generated an outstanding example of what true customer service should be. Unfortunately, I did have experiences with other funeral homes during my lifetime, and they met my expectations to a degree, but I have never had such a pleasant and comfortable and dignified experience as I and my family did at the recent wake of our beloved, departed brother and uncle. Should you need these type of services, I would highly recommend Morton/Ridgewood Chapels. I would like to thank Mr. Lanza and his Staff for meeting and exceeding our expectations!
Posted: Oct 22, 2013
Preparation and Service was fine. Follow-up was neglected: failed to get death certificate in a timely manner (nearly a month); failed to send pre-ordered and paid-for videos (nearly 3 months); and failed to add a Grave Marker on grave (still not done).
Posted: Jun 22, 2012
We appreciate your services for our Mother and Sister, Carolyn Mary Burke Botticello Latham, in 1993. We hope you can help our memory, and assist us in finding her burial Grounds, as we plan to try to visit her grave This coming year. Thankyou
Posted: Dec 30, 2013
Jamaica - Queens, New York
This by far is one of the worst funeral home I had to deal with. The only day he was nice was when he came by to pick up my grandmother. After the contract was signed he was rude to my family and friends completely UNPROFESSIONAL. I would never EVER recommend this place to anyone and hope he loses business. It is a very difficult time when a family member passes and the people running this funeral home does NOT understand that. I truly hope people read this before choosing this funeral home.
Posted: Apr 05, 2015
How can you justify not having a web site? Terrible dis-service to your greiving families!
Posted: Feb 22, 2013