In reply to Joe Browne's complaint---Joe--We are sorry that you feel this way and understand your being upset. However, a funeral director can only advise a family on closing a casket. We cannot force a family to say yes to a closed casket. We are not ashamed of our work-we go farther than most would. We advise a family, but CANNOT force them to make a decision. We do what the family asks us to do after we have made our recommendations. We hope that your heart can rest in the fact that Tim is at peace.
Posted: Jul 12, 2012
New York, New York
DO NOT truths your love ones with Mickeys Funeral Home. Being from out of town I thought they would take good care of my Mother. Was I ever wrong. My Mom had to be sent to another Funeral Home and It took them hours to correct the damages that was done by them. And the Director promised me he would take care of my mother. I figured he would, didnt he have a mom.
Posted: Jan 28, 2015
New Bedford, Massachusetts
My Aunt's service was July 3, at Rural Cemetary, at the spot her flatstone was going to be placed. All services were paid up front, but as of Jan, 2013, still no stone, Woman was very rude and insensitive, when I could finally get past their answering service, saying it was MY fault for not saying where the site was! Larry saw it, he was there! The woman said I had to call the stone engraver myself-wasn't that their job? Unpleasant experience, they just don't want to admit their mistake, I talked to other directors who agree with me, as does my attorney. Avoid this place, they just don't care...
Posted: Jan 09, 2013
Las Vegas, Nevada
They were friendly at first, but showed no attention to detail, they sent or Father's remains to the wrong address then stuck us with the bill to get his remains back, basically they said there were done and told us to call Fed Ex to pay and have them ship the remains to the correct address. When a loved one dies it is already a trying time, then when the funeral home you deal with makes it even harder with no compassion or willingness to fix there mistake it's just unimaginable. I would Not recommended anyone to use Desert memorial services if you want good compassionate correct service!
Posted: Jan 14, 2015
Kansas City, Missouri
My experience with Duane E Harvey funeral home was compassionate, patient, and kind. Our mother was our jewel and they treated her as such. We appreciated all their help.
Posted: Oct 06, 2012