Ayden, North Carolina
Death, although a natural and accepted part of life is not something we are prepared to handle alone. Being an only child whose mother had already died, when my grandmother died a few months ago, my daughter and myself found strength, understanding and yes, compassion in the most unexpected place. My daughter, Alana, was the pillar of the family at this time.
She held us all together! But to my surprise and delight, God blessed this family with a blessing in the form of Mr. Don Brown. Mr. Brown is a businessman, of course. Mr. Brown is also a man of much compassion and understanding. He stood by this family and helped us through a very difficult time. We made informed decisions. He forced nothing on us we did not want. We were given choices. He led us through a very sad time without making us feel sad, frightened or just lacking of knowledge. When we were about to loose it at times, he would redirect us to happier thoughts of times with our loved one. Mr. Brown never made this family feel only the wealthy could have beautiful services. And not once did he attempt to force on us what we could not afford. The service was beautiful and all of his employees were professional in dress and behavior and all possessed a compassionate swagger that touched this family's heart and will always be remembered. I recommend this company 100%
Posted: Aug 06, 2013
I am writing on behalf of the family of deceased, Larry S Edwards.
I came to Chicago, from Ohio, to attend the funeral of Larry Edwards. I accompanied my family to your facility to help with the arrangements for Larry's funeral, on several occasions.
I just wanted to tell you how impressed we were with the professionalism of your entire staff. With so much involved with the loss of a loved one and then having to plan a funeral, it was so comforting to walk into your offices and leave feeling as if the funeral was one less thing we had to stress about. We felt that Gatlings would take care of not only our loved one, but our family as well. The staff at Gatlings did exactly that.
Your drivers were always on time and courteous. Your entire staff were extremely well dressed. Your facility was immaculate and all of your workers were very well organized. They were also very patient, especially at the end of the funeral when everyone was saying their goodbyes to loved ones, your driver said for us to take as long as we needed. Your drivers assisted everyone in and out of the cars, they drove as if they were carrying precious cargo. We never felt rushed or as though we were an inconvenience in any way.
Your office staff were extremely patient with my family members. We made several changes to the obituary after the draft had been printed. Your staff continually told us, 'We are here to do whatever you need, we'll take care of you.'
Our loved one, Larry Edwards, had been very sick for a very long time. When we viewed the body, everyone kept saying how peaceful he looked and what a wonderful job Gatlings had done.
We cannot thank you enough for taking care of our loved one and our family.
By the time our experience with Gatlings came to an end, we felt as though we had gained a new family.
Please share this letter with your employees. I want them to know how very much they are appreciated.
The family of Larry S. Edwards
Posted: Aug 09, 2012
Oklahoma City, Oklahoma
Vondel Smith Funeral Home on South Western handled my mother-in-laws funeral recently and I cannot say enough good things about the way Lisa, Jennie and Alex and other staff treated our family. I highly recommend them.
Posted: Aug 14, 2013
Ozone Park - Queens, New York
Owner was wonderful on the telephone
Posted: Nov 28, 2012
Iron Mountain, Michigan
Thank you for caring for my brother Dwight Henley I will miss him, he was far away from alabama. Nancy Henley is a nice wife to Dwight, Peace be to Nancy & Dwight. Happy holidays to eveyone. thank you
Posted: Dec 20, 2012