Jamestown, New York
Thank you for the wonderful job that was preformed for Marion T. Robertson's service last month.
Posted: Sep 05, 2012
Owens Funeral Home owner Mike Owens is a very clever man who gains a persons CONFIDENCE, then secretly changes the deal giving himself great advantage. If you must deal with him hire a good probate attorney, if not go to a different funeral home. Be careful he owns three in Alexandria and one in Summitville plus the Alexandria grave yard. I found him to be extremely dishonest and manipulative. I lost several thousand dollars.
Posted: Oct 18, 2013
Ozone Park - Queens, New York
Very bad experience. Funeral Director wasn't compassionate,and acted like my friend's young daughter was a dog, the way he talked about her and the service. Very bad bedside manner.
Posted: Jul 03, 2012
I would like too apologize for the comment that was made about my grandmothers funeral (McCullen) in the review that was posted a few months ago!! First and foremost my grandmother was a private woman. She didnt wont a big church funeral just something small and with family. She only wanted a graveside service which was done. And Smith Funeral Services made sure that these things were meant. Even down too picking out my grandmother plot. They did a wonderful job and my mother,aunts,uncles and myself were very happy with there work. To - Smith Funeral Home I do apologize for the negive comment that was made towards your business... Just know that the ones that were there making arrangements were happy with everything that y'all did and that is all that matters!! And Again Thank You For Everything. C.Stone
Posted: Aug 18, 2013
New Bedford, Massachusetts
My Aunt's service was July 3, at Rural Cemetary, at the spot her flatstone was going to be placed. All services were paid up front, but as of Jan, 2013, still no stone, Woman was very rude and insensitive, when I could finally get past their answering service, saying it was MY fault for not saying where the site was! Larry saw it, he was there! The woman said I had to call the stone engraver myself-wasn't that their job? Unpleasant experience, they just don't want to admit their mistake, I talked to other directors who agree with me, as does my attorney. Avoid this place, they just don't care...
Posted: Jan 09, 2013