Foley did my friend Tim Hearn in July 2010 and it was the worst ever .
He should have never let the casket be open .
he should be ashamed of himself even being a funeral director
Posted: Apr 03, 2012
Steer clear of Clines Mortuary!
Someone very close to me recently passed away. Cookie Cline was hired to do the funeral and make the arrangements, typical funeral director stuff. I should mention that my family is far from 'well-off', so we put together a pretty modest funeral and bought the casket elsewhere. We were charged nearly $9k for his services, which had to be paid in full before anything happened, forcing us to take out a loan until the insurance arrives. This was non negotiable, and he already had our loved one.
Then the night of the wake... It was held in Victoria, where the paneling on the walls is still from the 70's, end tables and desks were all water stained with the finish coming off, and the mens room was out of order. I along with numerous people heard Cookie cussing freely, being extremely condescending when asked questions, also being exceptionally rude to mothers with fussy babies or children (almost yelling), and telling jokes about his dick and circumcision. On top of all this, he began taking down flowers at 8:30 and rudely forced us to leave the funeral home at 8:37pm. ("Time to go to your cars guys. Time to go home.") That doesn't seem like a big deal until you think about the few *minutes* you have left to see someone you cared about forever.
The day of the funeral, he knowingly allowed someone to 'sneak' something into the casket without the spouses consent, which wasn't realized until later in the day after it was all said and done. Immediately after finishing services at the cemetery (which was unmowed with grass 8" tall, pallbearers nearly tripped multiple times), Cookie instructed us all to leave, citing the luncheon as his reason. He literally told someone to grab the sobbing spouses wheelchair and take her to the car because people are waiting on her.
Overall, my family paid Cookie Cline almost $9k (services only, casket not included) for an outdated, unmaintained facility where he was extremely rude and disrespectful while putting forth an unacceptably minimal amount of work or care.
All this being said, I beg you to reconsider choosing Clines Mortuary should you find yourself in a position that requires the type of services he offers... This is far from the mortuary Harold Cline operated. For the sake and dignity of your loved one, find a different funeral director. Please share this so others know what they might expect when hiring Cookie Cline.
Posted: Jun 12, 2015
Troy, New York
Very homie, There is a beautiful chandaleer
Posted: Dec 07, 2013
My wife lost her father last month and they were nothing but EXCELLENT in service and making sure everything went to our plans. I have known them for years....Gary & Randy and knew that was the best place for my Father-in-law to be when the time came......even though it was so short.
Thank you Gary,and Michael for the best services/funeral anyone could of asked for for....excellent guys and they really care! Something you don't see alot of now a days.
Mike & Kathi Morgan
Posted: Aug 21, 2012
Buffalo, New York
MY MOTHER, THE LATE FANNIE DIXON'S BODY WAS PREPARED AT THE ALFRED LEWIS MORTUARY, 968 JEFFERSON AVENUE, BUFFALO, NY. I DELIVERED THE OBITUARY TO MRS. SMITH ON 1/2/13 FOR THE NEWS RELEASE. THERE WAS NO OBITUARY SENT TO THE LOCAL NEWSPAPER, THE BUFFALO NEWS. THEY DID NOT AFFORD THE FAMILY THE CUSTOMARY PRE-REVIEW OF HER BODY BEFORE THE WAKE AND FUNERAL ON 1/4/13. UPON THE FAMILY'S ARRIVAL FOR THE WAKE AND SERVICE WE WERE ALL SHOCKED TO SEE THAT SHE BORE NO RESEMBLANCE TO HERSELF AT ALL. HER FACE PROTRUDED WITH AN OVER ABUNDANCE OF PACKING, THE RUBY RED LIPSTICK THEY HAD ON HER WAS ABNORMAL AND WE ARE STILL IN A STATE OF SHOCK AND ANGER OVER THIS. THE LAST LOOK WE HAD OF HER REMAINS WILL BE A VISION THAT WE WILL NOT AND CANNOT FORGET. ALL WHO ATTENDED HER SERVICE WERE ALARMED BY HOW THEY MADE MY MOTHER LOOK LIKE AN ENTIRELY DIFFERENT PERSON. WE WILL BE HAUNTED BY THIS SHOCKING MEMORY FOR THE REST OF OUR LIVES. WE CANNOT GET THIS HIDEOUS VISION OF OUR MOTHER OUT OF OUR MINDS!!! PLEASE RESPOND TO 10 ELTON PLACE, BUFFALO, NY 14208. NO EMAILS PLEASE!
Posted: Jan 10, 2013